Don't hate me because I'm right

I recently walked in the door of a restaurant that was hosting a welcome reception for us and found that nothing was set up the way it was contracted.  I started out being patient, understandable, and reasonable but that took a turn when the venue was still not providing what was agreed upon.  The point came where I couldn’t worry about how well liked I was, and had to start worrying about my client’s experience

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Diversity

This month we remember the African American men and women who pushed back against discrimination to create a better America for everyone. It is to remember those that have been omitted from the history books but have nonetheless had profound impact on the country and the world. It is also a month to reflect on how far we have come and to recognize how much more we must improve to honor their struggle and sacrifice.

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It’s Never to Late

A new year and a new round of resolutions. Surely some of the classic resolutions will be popular again this year: to lose weight, get fit, save money, or kick a bad habit. However, there is a new resolution that is gaining popularity: sustainability.

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Grand Connection
Mastering Meeting and Event Registration

We all know there are many things to consider when planning meetings and organizing events, from the venue selection to the content. One critically important but often overlooked element is event registration. Too many event organizers underestimate the importance of the event registration process, and they don’t understand how its negligence can negatively impact everything that follows.

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When To Judge a Book By It’s Cover

We’ve all been there – you meet someone new and realize right away they’re an oversharer.  Within in 60 seconds of your introduction they are telling you about their recent divorce, issues with a coworker, or asking you to look at a cyst they think might need to be removed.  Or, maybe you’ve met a one-upper recently.  You know, the person who always has to have a better story than you do.  No matter what you know, he knows more about it, and Oprah was there.

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Grand Connection