Posts tagged Leadership
Don't hate me because I'm right

I recently walked in the door of a restaurant that was hosting a welcome reception for us and found that nothing was set up the way it was contracted.  I started out being patient, understandable, and reasonable but that took a turn when the venue was still not providing what was agreed upon.  The point came where I couldn’t worry about how well liked I was, and had to start worrying about my client’s experience

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